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January 5, 2022
Question

Payroll export didn't work. How can I select items to export when they are already exported?

  • January 5, 2022
  • 1 reply
  • 3 views
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1 reply

Jessica_young
Level 4
January 5, 2022

Good morning, @sandyjca.

 

This is frustrating I'm sure, and I'd love to help.  If you're exporting from IOP these steps can help you re-export your transactions. Here's how:

  1. Go to the Pay Day tab, then click Export.
  2. Click Show Checks and Payments Already Exported, then update the date range to include the paychecks to transfer.
  3. Select the paychecks, then click Export.

Otherwise, I'll wait to hear back from you so we can troubleshoot in more detail. I may need a few more details on what you're experiencing so we can work this out. I look forward to hearing from you!

  • Where were you exporting to?
  • What payroll product are you using?

 

These details will determine the next steps! In the meantime, I'm, sharing this article that you may find helpful: