Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
A
AnnaLiza1
February 23, 2022
Question

QBO historical charges

  • February 23, 2022
  • 1 reply
  • 1 view

Hello,

We canceled our QBO subscription a year ago since business is closed. I found out that the credit card used for the subscription is for a different entity, hence I'm looking for the historical charges for this closed company for proper allocation of expenses. Is there a way for me to check historical QBO subscription charges for this company?

Thanks.

1 reply

A
Anonymous
February 23, 2022

I appreciate you for posting here in the Community, @AnnaLiza1. I’ll share some information about canceled subscription in QuickBooks Online (QBO).

 

When you discontinue your QuickBooks Online subscription, you will have read-only access to your data for one year. Nevertheless, after a year of cancellation, QuickBooks Online will automatically delete all your company data.

 

Furthermore, you can check out this article to learn more about what happens to your QuickBooks Online data after cancellation.

 

If you have further concerns with QuickBooks, you can always hit the Reply button. The Community always has your back. Have a great day!

A
AnnaLiza1Author
February 24, 2022

Thanks RoseJillB. So you mean there's no way for me to check the QBO historical charges? Even the QBO support can't run the data for me?

K
Klent
Level 8
February 24, 2022

Hi there, AnnaLiza1

 

For canceled accounts, the system will keep your data for one year so you pick up where you left off if you decide to come back. After that, they'll be automatically deleted. To get your historical charges, you'll want to contact our Customer Care Team. One of our representatives will pull up your account and review your billing history. Here's how:

 

  1. Go to the Help icon.
  2. Select Talk to a human.
  3. Enter "Talk to a human" again in the search bar.
  4. Choose I still need a human, then click Contact us.
  5. Select Get a callback or Send a message to start a conversation.

If you need some resources in completing your other tasks in the program, you can browse a topic from our Help Article page.

 

Drop me a comment below if you have any other concerns or additional questions. Have a pleasant day ahead.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement