Subscription renewal is failing, tried several valid CC's

Greetings, @abowers. 

It's great to see a new face here in the Community. I'm a live person and will do my best to help in any way I can. 

Let's try a few troubleshooting steps to help resolve this issue. Using a private browser or incognito window should do the trick. This will eliminate any errors or glitches that may be occurring in the system. Here's how depending on your browser session: 

• Safari: Command + Shift + N
• Google Chrome: Ctrl + Shift + N 
• Internet Explorer/Firefox: Ctrl + Shift + P 

If this works, then go back to your regular session and clear your browser's history. If not, then I recommend using other supported browsers. (Google Chrome, Safari, Internet Explorer, etc.)

In the end, if you're still having issues, I suggest contacting our Customer Support Team. They'll be able to use other tools to look further into your account to help fix the problem. 

For future reference, check out this link to renew your subscription. 

If you need more assistance with anything in your QuickBooks account, feel free to ask. We're always here to have your back. Just hit the Reply button to ask another question. Wishing you and your business continued success!