We have the Quickbooks Monthly Training Subscription. We are ready to cancel it and I can't figure out how to cancel it. Could anyone please help me with this?

Hello, WSFDtreasurer.

Before we proceed, could you specify where you take your monthly training subscription? Please note that QuickBooks Online (QBO) Training and QuickBooks training are distinct subscriptions. Providing additional details will help us guide you to the appropriate cancellation process.

However, if your training is part of your QuickBooks Online subscription, you can cancel it directly through your QBO account by following these steps:

1. Log in to your QBO account as the Primary admin.
2. Go to the Gear icon and click Subscriptions and billing.
3. In the QuickBooks section, click the Cancel button.
4. Follow the onscreen steps to finish.

Once you cancel your subscription, you will retain read-only access to your data for one year. After one year, your data will be permanently deleted. To prevent data loss, consider backing up your information before the end of the year.

If you signed up for or purchased QBO through the mobile app, you can refer to this article for instructions on how to cancel your subscription: Cancel your subscription.

On the other hand, if your training subscription is part of the standalone QuickBooks Training program, you can contact our support team via this email: office@quickbookstraining.com.

• You may request a full refund within 30 days of purchase.
• After 30 days, live class access will be unavailable, but you will retain access to self-paced courses and can request assistance with cancellation.

We sincerely wish you outstanding success in all your future business endeavors!