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August 8, 2025
Question

What can I do to get my bank register to open when I'm suddenly getting a message that reads "cannot read properties of null (reading 'getMonth'). I just had it open

  • August 8, 2025
  • 1 reply
  • 2 views

I just had it open, but now when I try to go to the bank register whether through "chart of accounts" or "bank transactions", I am getting this message and none of my transactions are showing.

1 reply

Moderator
August 8, 2025

Let's perform some troubleshooting steps to help you access your bank register seamlessly, Emily.

 

Sometimes, excessive cache files in your browser can interfere with how the program loads and displays information. To resolve this, clear your cache, then reopen your bank register.

 

If the issue persists, consider using other supported browsers.

 

Feel free to click the Reply button below if you have further questions.