When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

Hello Trina, thank you for reaching out to the Community. I'm here to provide guidance on how to downgrade your QuickBooks Online Advanced subscription to a lower plan. 

Since you're using QuickBooks Online Advanced, you'll be prompted to give us a call for further assistance.

Please note that downgrading to a lower plan may result in the loss of some features that were previously available in QuickBooks Online Advanced. 

To downgrade your subscription successfully, here's how:
 

1. Go to the Gear icon
2. Click Subscriptions and Billing. 
3. This should be the URL: https://app.qbo.intuit.com/app/billing.
4. Change everything after the app to change plan. Note that this should be the URL: https://app.qbo.intuit.com/app/changeplan.
5. Select a new plan.

Additionally, you can check out these articles to help you understand after downgrading your subscription:
 

• Learn about usage limits in QuickBooks Online.
• Manage billing, payment, and subscription info in QuickBooks Online

If you need further assistance with your new plan in QuickBooks, feel free to leave a reply below and I'll be here to help.

@trinagary 

Another option, convert your data to QB Desktop file and you can use the trial version to access your historical data for good.