Let's perform primary troubleshooting steps to confine the problem. You can start confining the matter by opening your QuickBooks Self-employed account using a private browser.
Use these shortcut keys:
Press Ctrl + Shift + N (Google Chrome)
Ctrl + Shift + P (Firefox)
Control + Option + P (Safari)
Once signed in, go back to the Gear icon, then re-process the invitation. If it works, return to your default browser and clear its cache and cookies. It will stimulate the system and eliminate older data, which induces viewing and performance concerns.
Lastly, could you please provide me the exact pop-message by clicking the Reply button? So I can further check the root cause and provide you with an exact resolution. I'll be waiting for your response.
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