Hi @NewYear2022, I'll help generate the correct data of your report.
Ideally, the Unpaid Bills report in QuickBooks Online allows you to pull up a list of open bills and available credits in groups per vendor. Let's perform a few troubleshooting steps to determine why report for unpaid bills is showing a vendor payment check.
To begin with, login to QBO using a private browser. To use a private or incognito browser, here's how:
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Safari: Command + Option + P
Edge: Ctrl + Shift + N
If this works, it means you need to clear your browser's cache so the system can start fresh and you're now able to run report accordingly. But if you get the same result while using a private browser, let's switch to different supported browsers instead.
You can always leave a comment below if you have follow-up questions with this or start a new thread if you have any other concerns. I'll be here to lend a hand. Stay safe!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.