Why is my labor suddenly showing as sales or product income?

I know how important it is to ensure your QuickBooks record is accurate, kc-rodandcustom. I'm here to assist you.

I'd recommend making the necessary changes to ensure that the items used for labor are in the correct account. QuickBooks Online is dependent on how you enter them into the program.

If the issue persists, I'd suggest logging in to your QuickBooks Online account via a private window. This doesn't use the existing cache files, which makes it a good place to determine if this is a browser-related issue.

Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P

Once signed in, check if the labor now shows the correct details. If it does, let's clear the browser's cache. This removes its stored files to ensure the program performs efficiently.

If private browsing doesn't work, I'd recommend using other supported browsers. They'll provide the best and most secure experience with QuickBooks. 

Additionally, I've included these articles that'll help you record and manage your sales transactions in QuickBooks Online. This way, you'll be able to make sure your books are accurate: 

• Sales and Customers
• Expenses and Vendors

I'm only a few clicks away if you need assistance with your other QuickBooks tasks, kc-rodandcustom. It's always my pleasure to help you out again.