I understand the urgency of getting this resolved, cfarley. I'm here to direct you to the best support to handle this immediately.
In situations like this, we’ll have to review your QuickBooks Checking account setup. The process requires us to open your account, which I’m unable to perform here in the Community since this is a public forum and for security reasons.
I recommend contacting our CustomerCareTeam to check your account securely. I understand you've already reached out to them. However, it would be best to contact them again with this matter.
Additionally, you can visit these articles that answer the most commonly asked questions about how payment deposit works and when they'll get into your bank account, see these articles: