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September 15, 2025
Question

Your account info was updated successfullyWe wanted to let you know that your account info was changed in your QuickBooks money processing account ending in xxxx.

  • September 15, 2025
  • 1 reply
  • 4 views

We have not made any changes. What do we check?

1 reply

Clark_B
QuickBooks Team
September 15, 2025

Greetings, @crapperkingco.

 

To clarify, did you receive this message directly within QuickBooks? If so, I recommend reviewing your Audit Log to track recent activities and login history. This also helps you identify any unauthorized changes or access. Here’s how:

 

  1. Go to the Gear icon or Settings.
  2. Select Audit Log to review account activity.

 

 

However, if you received this message via email, I recommend verifying whether the email is legitimate and from Intuit. You can refer to this article for guidance: Identify suspicious activity, phishing scams, and potential fraud.

 

Lastly, I recommend contacting our Live Support team to further check and to ensure that all updates to your account are fully verified. They can also check your account activity in more detail and confirm whether any external or unauthorized changes were made.

 

If you have any other concerns, please feel free to click Reply.