Can someone assist me please incoming payments clears the invoice but does not pull through to the bank recon / how do I access the bank recon

The payments are not reflecting in the Bank Reconciliation feed because they are initially recorded in Undeposited Funds, @Dalener.

To see the payment under the Undeposited Funds, you can visit your Chart of Accounts. Here's how you can do that:

1. Navigate to Transactions and select Chart of Accounts.
2. Locate Undeposited Funds and click on View Register.
3. Search for the payment you were expecting to receive.

If the payments appear in Undeposited Funds, you can proceed with making a bank deposit to transfer them to your actual bank account. Here's how:

1. Click on the +New button and select Bank deposit.
2. In the Account dropdown, choose the bank where you want to send the deposit.
3. Check the box for the payment under Select the payments included in this deposit.
4. Click Save and close to finalize the transaction.

Once completed, the transaction will be visible when you reconcile your account. To access the bank reconciliation, navigate to the Gear icon and select Reconcile. If this is your first time reconciling, click Get started. You can review this guide for more information about the reconciliation process: Reconcile an account in QuickBooks Online.

If you wish to review your reconciliation outside of QuickBooks, you can generate a reconciliation report and print it. This can aid in managing your business's financial status alongside your accountant.

The Community is always here to support you, from managing your payments to handling reconciliation. Please feel free to ask for help; we're eager to assist and guide you throughout the process.