In case you're unable to download your transactions in QuickBooks or run into an error, you can use this handy resource to resolve them: Bank fixes in QuickBooks Online.
I've got your back if you need more help with managing your online banking in QuickBooks. Just click the Reply button so I can assist you further.
Trying out QB, and would really like to use it, but having experienced the same issues as described in this string of messages, above, not sure if it is worth it. Also experienced error 102, and 185. Has the issue been resolved in linking QB to Investec Bank?
Hi there, @jdup. It's nice to see you here in the Community. I can help you troubleshoot the error you've encountered so you can proceed to connect your Investec bank to your QuickBooks Online (QBO) account.
For error 102, you'll want to manually update your bank connection. Here's how:
In case the issue persists, you'll want to check your bank or credit card's website to make sure everything is working on their end. Sign in to your bank or credit card's website.
If you can sign in, I recommend reaching out to your bank's support team. This way, they'll help you login to your bank account.
Feel free to visit this article for more information about fixing Error 102 in QuickBooks Online: Fix bank error 102.
In addition, you might want to check this article about fixing bank error 185. This article contains steps on how to troubleshoot error 185: Fix bank error 185.
I've also got you these handy articles for future reference:
I'll be here in the Community if you need further assistance connecting your bank account to your QBO account. I'd be more than happy to have you here again @jdup. Take care and have a nice day!
I first started posting about this problem with Investec bank in 2020 and Quickbooks still don't have a solution? Each time you tell people to do the same things that have not worked before.
Please post a correct solution once you have discussed and sorted this problem out with Investec Bank
Hello there, @dewaldvisser. I'm here to provide additional information about your banking issue in QuickBooks Online (QBO).
I've checked your concern and found out that there's an ongoing investigation (INV-77269) about getting error 163 when connecting the Investec bank account to QBO. The error most often indicates that there is a change to your Financial Institution's website. Rest assured that our product engineers are aware of this and doing everything they can to resolve the issue as soon as possible.
In the meantime, I highly recommend reaching out to our Customer Care team to add your account to the list of affected users. This way, you'll get updated about the status of the investigation. Here's how:
In your QBO account, click the Help menu.
Then, select the Search tab and choose Contact us.
Next, type a brief description of your concern and select Continue.
From there, choose either Chat or Call to connect to them.
Please let me know if you have any other banking concerns. I'm always here in the Community and ready to lend a hand. Have a great day ahead and keep safe.
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