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October 7, 2025
Question

I cannot import my banks statements from ABSA. Error 103. I have input my credentials to no avail.

  • October 7, 2025
  • 1 reply
  • 3 views
No text available

1 reply

QuickBooks Team
October 7, 2025

Error 103 typically occurs when the username or password entered for your bank account is incorrect. Let’s resolve this error and confirm your correct login credentials, riaan2.

 

Here are three steps to follow:

 

Step 1: Verify your sign-in information
 

Start by visiting your bank’s website and logging in to your account using your username and password. You can reset your password before proceeding.

 

Step 2: Check for third-party access requirements


After successfully logging in, look for any notifications on your bank’s website that may require your confirmation or authorization for third-party access. Follow the instructions provided by your bank to enable this feature. If you need help, feel free to contact your bank’s support team for guidance.

 

Step 3: Enter your bank credentials in QuickBooks


Depending on whether you’re setting up a new connection or updating an existing one, the instructions may vary. Please refer to this detailed article for step-by-step guidance: Fix bank error 103 in QuickBooks Online.

 

If you have any additional concerns or need further assistance, we’re here to help.