I'm here to provide information about duplicate bank accounts in QuickBooks Online (QBO).
In QBO, there are two ways to deal with duplicate bank accounts. You can either choose to merge both accounts or disable the duplicated one.
When merging accounts, all the data moves into the one you want to keep and removes the duplicate. Note that merging is permanent and can't be undone. Let me guide you on how:
In your QBO account, go to the Accounting tab, then select Chart of Accounts.
Look for the account you want to keep.
Click the drop-down arrow next to View register and select Edit.
Take note of the account details and click on Cancel.
Look for the account you want to merge.
Then click on the dropdown arrow next to View register and select Edit.
Change the account details and then click on Save.
Select Yes, merge accounts to confirm the merging process.
On the other hand, if you want to disable bank accounts in QuickBooks, it'll stop uploading your transactions. You'll want to make sure that you only disconnect the duplicate account. This way, the main bank account will continue to upload your bank transactions.
Moreover, I'll also share this article that can serve as your reference if you want to learn how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.
Feel free to leave a reply if you require further assistance with managing duplicate bank accounts in QuickBooks. The Community team always has your back. Have a good one!
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