Skip to main content

SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now
Switch to QuickBooks and 70% off for 3 Months

1 reply

Adrian_A
Level 8
April 8, 2021

Let's run some steps to isolate why the system shows a blank screen, userpdraper101.

 

There are instances that an issue like this occurs when the system encounters browser-related issues. To start with, let's open QuickBooks on a private window. It is the best place to identify browser-related issues.

 

You can use these keyboard shortcuts to open one depends on your browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, you can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected issues on the system.

 

You can also switch to a different supported-browser like  Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

I've also added these references for more information about Open Banking: 

 

 

Let me know how these steps work on your end. Keep safe!