Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
L
l-cowell
March 9, 2020
Solved

Are QuickBooks currently having trouble with TSB bank connections

  • March 9, 2020
  • 1 reply
  • 9 views
No text available
Best answer by payment after leaving

Hi, I've also got a client with this problem - do we know how long this could go on for? Karen


Hi kwas

 

We have not been informed of a time frames however we can assure you that our engineers are working with TSB towards a resolution. 

1 reply

A
Ashleigh1
Level 14
March 9, 2020

Hello I-Cowell, 

 

Welcome to the Community page, 

 

What is the issue you are having with your TSB bank Connection?

 

Are you getting any error messages or codes? 

 

L
l-cowellAuthor
March 9, 2020

My client is trying to reconnect the connection he already had.

He said he gets a code from the bank he enters it then it comes back with rubbish.

This is a connection that was working fine, he had a re connect message and has tried a few times.

A
Ashleigh1
Level 14
March 9, 2020

Do you know what the error code he gets when he tries to connect his TSB account?

 

He would have got told to update or reconnect to the new open banking that has come out and all makes have to move over to, there is an available feed for TSB so when your client on the banking page, goes to add account, search TSB and then he can either connect to the business or personal account depending what one he needs, and connects to it. 

 

If they still have issues get them to clear their cache and cookies and then try connecting the account again. 

 

Let us know how you get on. 

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement