Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Question

Bank account no long syncing up and saying it is closed and now itcis showing 2 accounts. 1 open and 1 closed but not getting transactions through

Forum|Forum|6 years ago
December 13, 2019
1 reply
1 view

No text available

QuickBooks Self-Employed

Moderator

Hello, @paddy p.

I can see here that you’ve posted twice in which this is the duplicate post: https://quickbooks.intuit.com/learn-support/en-uk/banking/re-lost-transactions-from-closed-bank-account/01/430227#M5375.

You can refer to the resolution provided with my colleague.

If you need further assistance while working with QuickBooks, you can always drop a comment below. Have a great day ahead!

I am still not able to link my accounts to quick books so i am still unable to use the full service.

is there any chance i might be able to get help and assistance with this please

Level 6

Did you encounter an error message while trying to connect your bank, Shez87?

Let's try again to connect your bank account:

Click the Gear icon, then select Bank accounts.
In the search box, enter the name or URL of your bank. Then select Continue.
Enter the sign-in info you use for your bank's website.
When you’re ready, select Connect securely.

If you're unable to find your bank, you can import your transactions manually.

If ever you encounter bank errors, you can check these articles:

Furthermore, you've mentioned about full service, QuickBooks Self-Employed only has the standalone and tax bundle version. Please give us a reply so we can assist you further if you're using a different QuickBooks subscription.

Let me know if you have other questions.