Bank account wont update

Hello there, ellie13.

I'm here to help you with your banking concern.

May I know what's the name of the bank you are trying to update? This way, we can check for any reported investigation.

In the meantime, we can manually update your bank by following the steps below. For most banks, QuickBooks downloads the latest available transactions every night around 10 PM PT. Some may take a little longer. 

1. Go to the Banking or Transactions menu.
2. From the Banking tab, select Update.

If you're getting a bank error after the update, you can check out the code and the solution in this article: Open Banking connection errors.

On the other hand, manually upload your transactions by downloading a CSV file from your bank's website. Then, categorise and match the data in QuickBooks.

I've got these links that you can use as a guide:

• Manually upload transactions into QuickBooks Online
• Categorise and match online bank transactions in QuickBooks Online

I'd like to know how you get on after updating the bank. I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Have a great day ahead.