Bank accounts won’t enable

We recognise you're experiencing a bank connection issue, Dwight. Let me guide you through some troubleshooting steps to help you link your bank account successfully.

First, please log in to your bank’s website and see if there are any ongoing maintenance or system updates, as these can disrupt the connection between your bank and QuickBooks. If everything looks fine, let us know if you encountered any error messages. If you can, share a few details or a screenshot so we can get a clearer picture of what's happening on your end.

Please note that if your bank is supported under Open Banking regulations, you should be able to easily connect your accounts and credit cards to QuickBooks. However, if your bank isn’t listed or supported, you can still upload transactions manually using compatible file formats.

For a full list of supported banks, check out this article: Banks that support Open Banking connections with QuickBooks Online.

You can also visit the Why you can't find or connect to your bank section of this guide: Find your bank or credit card account when you connect to online banking in QuickBooks.

If you have any other concerns, feel free to share them with us here in the Community.