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1 reply

February 17, 2020

Hello info756,

 

Thanks for reaching to the Community.

 

Sorry to hear your bank wont allow you to update, for me to look into this issue further could you advise what bank it is that your trying to update? Do you get any errors?

Do you have Facebook/Twitter? If so could you send us a private message with your email address so we can look into the account further to see if theirs anything in the background preventing it to update? Thanks ^Becky