Can anyone help. My consent for my account has lapsed but when I click on it to give consent it keeps saying unexpected error

Hi, lizydee90. Could you let me know which bank you’re trying to connect to?  It’s also a good idea to check with your bank to see if there’s any ongoing maintenance or updates that might be causing the issue.

In the meantime, I recommend opening your QuickBooks Self-Employed (QBSE) account in an incognito or private browser. After this try unlinking your bank account in QBSE and then reconnect it again.

If the issue continues after trying this, it’s best to reach out to our Live Support team for further assistance. They can look into this more deeply and help get the matter resolved. Follow these steps:

1. Sign in to your QuickBooks account.
2. Select the Help (?) icon.
3. Scroll down to select the Contact Us button and follow the prompts.
4. You will be able to request a callback or start a live chat with an expert.

Let us know in the comments if you have any other questions. We're here to assist you.