If your financial institution is currently not on the list, I recommend checking out these resources for details on how to send request support for your bank: Identify the correct bank and Financial Institution List.
I'm also adding this link that has a video tutorial on how to connect your bank to QBO: Online banking Overview.
Please mention me in the comment section if you have any other questions about online banking. I'll be ready to pop-in and help. Have an awesome day!
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