Solved
Dealing with overpayment and refund of this.
We continued to pay a standing order for a loan after the final payment. The over payments were refunded the following day directly back into our bank. How do I deal with this please?
Hi Yourperfectsmile, thanks for coming back to us with the information.
So this is what you need do you
Create the transaction for paying the loan repayment. If you go to the new+ icon click on expense, select the supplier name and expense it from the creditors account fill in all the rest of the information in with the correct date the money left your bank and save
Then go back to the new+ icon and do a deposit to the creditors chart of account selecting the supplier name and again fill in the rest of the information with the correct date that the amount was received into your bank and save
Then you can then click them together via a cheque so new + click on cheque, enter the suppliers name and link the expense and deposit together(you will be able to tick them both on the transaction)