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August 24, 2026
Question

Has anyone else had. Problem with their bank transactions not updating despite the connection being ok and the main balance updating correctly. ?

  • August 24, 2026
  • 1 reply
  • 15 views
None of my transactions are pulling through to this app.

1 reply

QuickBooks Team
August 24, 2026

To help us get this sorted out, could you let us know if you are seeing a specific error code when trying to update your account? This issue often occurs when your bank is undergoing maintenance or system updates.

 

For now, we recommend checking your bank’s website for any notices. Additionally, please review your transaction filters to ensure they are set to "All Transactions" and try running a manual update by clicking the Update button on your banking page.

 

As a temporary workaround, you can manually upload your transactions using a CSV file. Once your bank connection is fully syncing again, just be sure to exclude any newly imported duplicates so your books remain accurate.

 

If you have any additional questions, please feel free to reach out. We are always here to help.