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January 29, 2020
Question

Hi. Does anyone have issues reconciling QB totals to transactions? My total is twice that of my Bank bal. I’ve An auto-extract from Tide to QB. Thank you...

  • January 29, 2020
  • 1 reply
  • 3 views
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1 reply

QuickBooks Team
January 29, 2020

Let's investigate what's causing the discrepancy in your bank's total balance, edsidgwick.

 

There are a few possible reasons what causing the bank balance issue. It could be there are missing or duplicate transactions or entered entries in QuickBooks Online (QBO) that haven't cleared your bank. To better isolate this issue, let's start reviewing your opening and beginning balances This helps us to check the balance of your real-life bank account and QBO matches your bank records from the start.

 

If everything were recorded correctly, then review the ending balance you've entered. Just follow the details in Steps 2 in this article: Fix issues when you're reconciling accounts in QuickBooks Online. Then, proceed to Step 7 to complete the process in fixing the discrepancy.

 

To learn more about reconciliation, please refer to this article: Reconcile an account in QuickBooks Online.

 

Fill me in if you need a hand with reconciling other bank account transactions. I'm glad to help.