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March 18, 2020
Question

How do I clear the credit balance on a supplier account. They paid an amount into our bank and this should have their account at zero but it still shows as in credit?

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1 reply

Level 13
March 18, 2020

Hello DLJones, 

 

Thanks for joining the QuickBooks Obline Community. 

 

Do you have an open bill on the supplier's account to match the payment to?