It's my priority to help you link your bank account in QuickBooks Online, @userotjamazeingo.
If you're unable to find your bank account upon connecting it to QuickBooks Online, this can be caused by the following:
Your bank has multiple names on our list. Make sure you have selected the correct listing or have tried all possible links. Search by the banking sign-in URL to ensure you are using the correct listing.
Your bank does not connect to all types of accounts (for example, personal accounts vs business accounts).
Your bank is not a participating financial institution.
To fix this, let’s try other versions of your financial institution. From there, select to only release one website for connection to QBO.
Here’s how:
Hit the Banking menu on the left panel to choose Banking.
On the Bank and Credit Cards page, click the Add account button.
Type the financial institution’s name in the Enter your bank name or URL field box.
From there, look for the bank and then select it from the list. Please note if QuickBooks supports your bank or credit card it will appear on the list.
Choose the link for the financial institution’s website.
This will open the window for the bank's site.
Then, make sure you can access the account via this site.
If yes, log out of the financial institution's website and continue to add the account in QuickBooks Online.
If none of these suggestions work, we’ll have to request a bank connection. Check out the steps below to enter the information:
In Let’s get a picture of your profits window, scroll down to click on the Select Still can't find your bank link.
If you're referring to something else, I'd appreciate if you'd share further details like the name of your financial institution and if you encountered error messages while connecting to your bank account. This way, I can provide the exact resolution about it.
Let me know if there's anything else you need help with. I'm just a click away. Have a nice day!
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