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August 6, 2019
Question

I am trying to import invoices. I have the correct format etc but when I 'Start Import' I get Unknown error unable to add Product

  • August 6, 2019
  • 1 reply
  • 1 view
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1 reply

Level 8
August 6, 2019

Hello binarybridge,

 

Welcome to the Community - thank you for your question!

 

When importing the invoices, are you selecting the button to 'Add new products/services that don't already exist in QuickBooks'?

 

Thanks,

 

Talia

August 6, 2019
Yes I click both add new customers and products
Level 8
August 6, 2019

Does it highlight any specific products within your file as causing the issue?

 

Thanks,

 

Talia