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June 17, 2026
Question

I keep getting message when import my monzo bank statementsError ImportingDarn. File upload failed. (Probably our fault.) Please give it another try.

  • June 17, 2026
  • 1 reply
  • 10 views

Full error Error Importing Darn. File upload failed. (Probably our fault.) Please give it another try. If you see this message again, you might need to contact us

1 reply

JoesemM
QuickBooks Team
June 17, 2026

You may encounter this error if the CSV file format is incorrect. When importing, ensure the file size is below 100 KB, and the Date, Description, and Amount columns match the columns and order in QuickBooks Self-Employed (QBSE).

 

If the file appears correct, the issue may be related to your browser. You can log in to your QuickBooks Self-Employed account through an incognito window or using a different browser to import your transactions.

 

Leave a comment below if you have any other questions. We're here to help.