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February 19, 2020
Question

Is there a general problem with updating connected bank accounts today please?

  • February 19, 2020
  • 1 reply
  • 2 views
I have tried clicking 'update' many times this morning and the wheels just keep turning and it still says Updated 19 hours ago when they stop

1 reply

Level 13
February 19, 2020

Hello 5h47on,

 

We do not have any general issues updating accounts on Banking, if you are experiencing latency issues this is likely relating to the browser - I'd be grateful if you could attempt to clear the cache or access through an incognito/private browsing window before attempting an update. 


Get back to us if you are experiencing the same following this!