My bank connectivity lapsed, An error message appears if i try to reconnect. My bank shows the connection is active. How to resolve without losing data?

Thank you for bringing this issue to our attention, Contact195. Let’s perform some steps to get your bank reconnected in QuickBooks Self-Employed (QBSE).
 

Before we proceed, could you share the error message you’re seeing and the name of the bank or financial institution you’re trying to reconnect? This will help us better understand the issue and find the best solution.

Also, I recommend reaching out to your bank's representative to check if there are any maintenance or updates on their end that caused the reconnection problem.

In the meantime, I suggest logging in to your QBSE account using a different supported browser to reconnect your bank. Doing this can help fix compatibility or cache-related issues that might be causing the problem.

Alternatively, you can manually import your transactions into QBSE. Simply download them from your bank in a supported format, like a CSV file, to keep your records accurate.

If you have any other questions or need more assistance, don’t hesitate to reach out. We’re here to help!