My bank isn’t connecting when I authorise my bank and quick books linking up

Thanks for posting here in the community for QuickBooks, @c_brown2012-hotm,

I want to help you reconnect your online banking account in QBO to ensure your feeds are up-to-date. May I know what financial institution are you using? Do you see any error message in the Banking page? I need this information to check if there are similar issues reported from other users and provide a resolution fit for the problem.

There are a few reasons why you're unable to connect your bank or getting errors in QuickBooks Online Banking. Consider the following:

• The bank recently made some changes with their security feature or connection.
• Log in credentials set up in QBO doesn't match with the online banking log in.
• QuickBooks Online is unable to connect to your bank's website.

To resolve this, see this link about handling common Open Banking connection errors in QuickBooks Online.

To get more information about the Open Banking connection, here are some FAQs you can read: Open Banking FAQs

Kindly update me with the additional information or result of the troubleshooting. I want to make sure this is resolved and I'll be more than glad to share additional insights and assistance any time. Have a wonderful day!