We recently had a report where PayPal transactions were not updated. However, this was already closed and tagged as resolved. Since you're still having this error, I suggest reaching out to our Customer Support.

They have the tools to refresh your PayPal connection to get your latest transactions in a secure environment.

In the meantime, you can manually download the transactions from the bank. Then, upload the file to your account using a Comma-Separated Values (CSV) file. Just make sure that your CSV file is formatted correctly to import it successfully. You can use either a 3-column or 4-column format.

The 3-column template has columns for the Date, a Description of the transaction, and the Amount of the transaction. While the 4-column template has Date, Description, and both Credit and Debit column. Check this screenshot:

I'm adding this article to learn more about importing transactions in QBSE: Manually import transactions into QuickBooks Self-Employed.

Let me know if you need further guidance with your transactions. I'm always here to help. Have a wonderful day!

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