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April 6, 2021
Question

Quickbook balance is out by about £100,000 and my quickbook support advisor says that is normal??

So my quickbooks balance is wildly off despite checking opening balance etc etc. 

I think there is a glitch. I rang quickbooks and they said that this was nothing to worry about and completely normal! is that right?

1 reply

Level 10
April 6, 2021

HELLO ponkysue17,  Can we ask have you used the reconcile tool to reconcile the account?Does it reconcile correctly?