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July 13, 2022
Question

Revolut bank connection issues (07/2022)

  • July 13, 2022
  • 1 reply
  • 1 view

I have had two banking accounts connected with QBO from Revolut (one with GBP and another one with EUR) for over a year or more. Working on Q2 accounts, the connection needed reconnecting, failed again and again and was given the option to reset, i.e. remove the two connections I had and set them up again. It's been impossible since. QBO and intuit in general makes it very, very easy to grow frustrated.

 

I have multicurrency setup, I'm choosing only GBP to start, but the same happens if I choose EUR. I keep getting this message, for days:

 

Something unexpected happened and we can’t connect to Revolut.

Try again in a few hours. (591)

Tried with different browsers; no dice. The whole authentication/authorization process with Revolut's app to allow this works just fine. Any help would be appreciated.

1 reply

Level 14
July 13, 2022

Hello Joe222, 

 

Welcome to the Community page, 

 

We are currently aware of this Issue there is an investigation that the engineers are working on resolving, I have added you to the investigation and soon as there is any updates you will receive and email to update you. The next update will be around the 20/07/2022. in the meantime the workaround is to upload transactions using CSV file.