Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
W
woof1
September 6, 2023
Question

Transactions from bank not syncing with QuickBooks

  • September 6, 2023
  • 1 reply
  • 1 view
No text available

    1 reply

    A
    Ashleigh1
    Level 14
    September 6, 2023

    Hello woof1, thanks for reaching out to us on the Community page, are you getting any error messages or codes showing up at all? What bank is it and account type?

    W
    woof1Author
    September 6, 2023

    There’s no error message. The wheel spins to update, takes a while, says it’s done but no new transactions are showing. I’ve had no new transactions since the 31st August.

    it’s a HSBC Business Kenitic current account. 

    A
    Ashleigh1
    Level 14
    September 6, 2023

    Thanks for that information Woof1, is there definitely transactions that should be coming through? The account in the system is not showing any errors on our side either. 

    Need QuickBooks guidance?
    Log in to access expert advice and community support instantly.
    Terms & ConditionsAccessibility statement