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SusieMurphy
March 21, 2023
Solved

We hired a vehicle, and made a refundable deposit along with paying for the rental.The deposit has now been returned to, how should that be entered in QBO

  • March 21, 2023
  • 2 replies
  • 4 views
No text available
Best answer by paul72

Hi @SusieMurphy 

 

If the refund has come back to the original credit card - enter as a Credit Card Credit.

If the refund has been paid into a Bank Account - enter as a Bank Deposit.

 

In either case, enter in the same category/account that you used for the original deposit (so that the two cancel each other out).

 

Hope this helps.

2 replies

A
Ashleigh1
Level 14
March 21, 2023

Hello SusieMurphy, Thanks for posting on the Community page, we would advise you speak to an accountant on how best to enter this into your account as we are just technical support here. 

 

 

 

paul72
paul72Answer
Level 6
March 21, 2023

Hi @SusieMurphy 

 

If the refund has come back to the original credit card - enter as a Credit Card Credit.

If the refund has been paid into a Bank Account - enter as a Bank Deposit.

 

In either case, enter in the same category/account that you used for the original deposit (so that the two cancel each other out).

 

Hope this helps.

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