I have a client who has been experiencing the same problem for the last two months, which suggests that this is not always a temporary issue which will resolve itself in 48 hours. Further, I have seen a number of messages on various forums which also evidence the fact that it will not always self-resolve. The bank feed had been running fine for the past year or so and now it won't work. The client has called QBO Support and they point the finger at Barclays (despite Barclays being listed as having direct links available on your QBO Community pages), whilst Barclays are pointing the finger at QBO. This is not helpful!

EmmaM

Level 10

Hello Anthonyj1

We have confirmed with our banking engineers that we are currently working with Barclays to fix the issue which did originate with them. As a 3rd party, we can not control if a bank makes any changes to the way things are set up. We do take on board that it has been an ongoing issue for some time.

Currently, we are still waiting for them to confirm it is resolved.

Thanks

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