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D
david-wilson
April 24, 2023
Question

Why cant I reconnect bank feed with Danske bank?

  • April 24, 2023
  • 1 reply
  • 2 views
No text available

1 reply

A
Ashleigh1
Level 14
April 24, 2023

 Hello David-wilson, Welcome to the Community page, what exactly happens when you try to reconnect your Danske bank? Are you getting any error messages or codes showing up at all? 

D
david-wilsonAuthor
April 24, 2023

Hi Ashleigh1

 

See attached for the message i receive. I do have full access rights to the bank.

 

Thanks David

A
Ashleigh1
Level 14
April 24, 2023

Hi David, thanks for the screenshot, so having had a look in the system we can see on the account called EXCEED WORLDWIDE LIMITED that you have 3 Danske bank accounts connected up, and all three are showing errors. The errors we are seeing in the system are failed error 352 this error usually means that QuickBooks no longer has access to the bank accounts. You would need to disconnect and reconnect the accounts to re-authorise the connections.  If you still have any problems please let us know. 

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