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1 reply

Adrian_A
Level 8
March 30, 2020

Let's make sure that the print screen is not behind of your open windows, cndoscotland.

 

This can be the reason why the reconciled bank statement printed as blank. All you have to do is:

 

  1. Minimise the screens until you  see the Print screen.
  2. Select Cancel. The blank screen will be close.
  3. Select Print Preview, and then print the statement again.

 

If you don't see the Print screen however, you're prompted with the Adobe Updater page, make a selection to upgrade. Then, print it again.

 

You can close all of your windows, and then sign out of your account. Then, log in again and try printing the statement again.

 

You can also bookmark this article that talks about printing issues in QuickBooks Online: Fix QuickBooks Online printing issues on browsers.

 

Feel free to get back to me if you still need my help. Thank you and stay safe!