You'll want to review your accounts within the program and ensure they match your bank and credit card statements. Refer to this article: Reconcile an account in QuickBooks Online.
If you still want to speak with one of our live support agents, you can visit this website: QuickBooks Support.
I'll promptly respond if you have further concerns about handling balances within the program. Click the Reply button below, and I'm ready to assist you.
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