I'm here to help you refresh the bank connection so QuickBooks will download again your latest transactions, petervink-millia.
Your bank transactions are download regularly (every 24 hours). Here are some instances why missing transactions can occur:
They may have implemented changes to their service offerings, Web Connect, or Direct Connect.
An update on your bank’s information such as the name (bank merger), account number, and login credentials requires you to refresh it in QuickBooks.
You may have an Inactive Bank Account enabled for Online Banking in QuickBooks.
There may be ongoing maintenance on your bank’s website.
Let's run a manual update to ensure your bank transactions are updated. Doing this helps restore the bank connection and will trigger updates to your bank transactions.
Here's how:
Go to the Settings icon.
Choose Bank Account.
Click Refresh All.
I'm adding a screenshot below as your guide
If transactions are still not downloading, you can manually bring them in to QuickBooks. Check out these two articles as your guide in importing bank transactions.
You can also contact our QuickBooks Self-Employed Live Team and report this incident. That way, they can track the name of the affected bank and create a case to investigate the issue.
Keep me posted if you have any other concerns or questions. I’ll get back to answer them for you. Have a good one and stay safe.
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