Let me help you access the transactions from 2023 in QuickBooks Self-Employed (QBSE), Carla.
The Transactions page in QuickBooks Self-Employed (QBSE) can be affected by the date selected, impacting how your data appears. By adjusting the filter in your company, you can ensure that all transactions are visible. I can guide you through the process of setting the date range correctly.
Here's how:
In your QBSE company, navigate to the Transaction's menu on the left panel to view the list of your entries.
Click the Date drop-down menu and select Last year.
Sort the list by date by clicking the Date column header.
I've included a screenshot below as a reference.
For mobile devices, tap the menu icon (☰) and choose Transactions. Then, adjust the date and verify if the transactions are displayed.
If you still encounter the same issue, try accessing your company account through a private window or incognito mode to prevent webpage problems, as private browsing doesn't save local files or cache.
You can use the following keyboard shortcuts based on your browser:
Safari: Command + Shift + N
Google Chrome: CTRL + Shift + N
Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
If it works via incognito mode, clear the cache of the regular browser to start fresh and optimize your browsing performance. Alternatively, you can switch to other supported browsers.