Let me make it up to you by ensuring you can fix the end date of your reconciled account in QuickBooks Online, @Luxury_Pools.
Once your account is reconciled, we can only change the end date by unreconciling it. However, please keep in mind that even small changes can unbalance your accounts. That said, I recommend reaching out to your accountant when doing the process to ensure the accuracy of your accounts.
Once you're ready to undo the reconciliation, here's how:
Go to the Accounting menu, then select Chart of Accounts.
Select the account you're working on, and click on View Register.
Find the transaction you want to unreconciled.
Select the transaction to expand the view.
In the checkmark column, select the box with the "R" until the box is blank. This removes the transaction from the reconciliation.
But it is the last line where the “Note” is that there is no “Undo” option.
I followed the steps and made sure I opened out Company File From QuickBooks Online Accountant view and nothing changed; there still was no option to undo the reconciliation.
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When you're in their company file:
Go to the Accounting menu.
Select the Reconcile tab.
Select History by account.
Select the account you want to reconcile and date range from the dropdowns.
Find the reconciliation on the list.
Select View report to open the Reconciliation report.
Review any discrepancies and changes your client wants to make.
When you’re ready, select the dropdown in the Action column, and then select Undo.
Select Yes and then Undo to confirm.
Note: If you don't see Undo, make sure you've opened your client's company file from QuickBooks Online Accountant.
Thanks for getting back here, @Luxury_Pools. I'll share some information to help you undo the reconciliation in QuickBooks Online (QBO).
I appreciate you sharing the steps you've performed. To ensure you'll see the Undo option you have to use the QuickBooks Online Account (QBOA) version (If you have one. If none, you have to reach out to your accountant). Switching to the Accountant view in your QBO (Simple Start, Essentials, Plus, and Advanced) account won't allow you to undo the entire reconciliation.
If you have a QBOA account, follow these steps to undo a reconciliation.
You can also run a reconciliation report to have a clearer view of those transactions you reconciled for that account in a specific period.
I'm always here ready to provide additional assistance if you have other concerns about modifying your reconciled transactions. Have a good one and stay safe.
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