We closed our QBO Checking account, and we sign on to view the statements but it says to call the number on the back of the card due to the account being closed. I have called multiple times and no one is able to help. It Before I waste any more time on the phone, does anyone know how I can view our business QBO checking monthly statements from last year? Our accountant needs them for taxes, obviously. Thanks in advance! -Shaun
I’ll make sure you'll get all your statements from last year, Shaun.
I know you've spent a lot of time on this already. Thus, I want to redirect you to the right support to get this taken care of. I suggest contacting our Merchant Service or Payments Support team to help access your QuickBooks Checking monthly statements from last year. Our representatives have tools to accomplish this and can find more solutions.
Here’s how:
Open your QuickBooks account.
Select the Help (?) menu.
In the Assistant window, type in “Talk to a human” in the field.
Enter your brief concern, then go to the Contact option.
Select Chat with us or Get a callback button.
You can also use these contact options to connect with our experts. It includes details about support operations so you can reach out to us at a time convenient to you.
Thank you for your response. I just went through what you recommended. The chat assistant said she can not help because it is a Green Dot bank issue. I was told to call the same number I called yesterday for over 3 hours with no answers. I was on hold, transferred and hung up on. I can't have all these unbillable hours again today. Please advise who I need to call / contact. Thanks
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