Does anyone have an tips or tricks for connecting to Island Savings banking? I keep receiving error messages and have no transactions in my feed. Thank you

Could you let us know the exact error message you are receiving? Having those details will help us pinpoint the exact fix for you.

In the meantime, you can check our bank feed status page or log directly into your bank’s website to see if there is any ongoing maintenance. It is also a good idea to verify that your QuickBooks login credentials exactly match your bank's records, as even a minor mismatch can block the connection.

If your credentials are correct and there are no bank outages, you can try manually updating your bank feeds in QuickBooks to force a data pull. Here's how:

1. Navigate to the All apps menu.
2. Select Accounting, then click Bank transactions.
3. Click the Update button in the top right corner.

If the connection still fails, you can manually upload your bank transactions using a CSV file to keep your records up to date while we investigate further.

Let us know if you need additional assistance. We’re here to help.