Let me ensure that you can connect your online banking to QuickBooks Online (QBO). This way, you can easily categorize the transactions coming from your bank.
Beforehand, can you share what bank institution are you with? Also, do you encounter a specific error when linking this to your QBO Company?
When linking your bank account to your QBO, you’ll want to double-check the URL when looking for the institution. It could be that your financial provider has multiple versions that inquire different security requirements.
On the other hand, let’s perform some browser troubleshooting steps. To start with, let's launch the website in a private or incognito browser. Your browsing history won't be saved in this mode, which also aids in isolating any website problems.