How can I remove a duplicate deposit record in my bank transactions in QB? It's entered as I deposit and I showed it as received from an invoice.

I can help you remove duplicate transactions on your account, hr.

Excluding a transaction removes a transaction from any account registers or financial reports and QuickBooks will stop bringing the transaction into the bank feed again. Deleting them on the other hand will recognize that the transaction is not accounted for and will download the same transaction again from the bank.

Since you want to remove the transactions, we can exclude them. Here's how:

1. Go to Transactions then Bank transactions.
2. Select the bank account, then click the For review tab.
3. Choose transactions you want to exclude.
4. Click Batch actions, then choose Exclude.

Once you exclude a transaction, it will be moved to the Excluded tab. You can also undo a transaction, by going to the Excluded tab and clicking on Undo.

For your second concern, there are other reasons why the payments won't show when trying to find a match. Make sure that the transactions:

• Same date, and amount.
• Hasn't been reconciled.
• Hasn't been matched to another downloaded transaction.
• Was entered using the same bank account.

After confirming everything, we can utilize the Find Match feature again to show all potentially matched transactions. Learn the complete guide on how to add and match downloaded transactions in QBO: Add and match downloaded banking transactions.

In addition, I've added an article for you to learn how to reconcile your accounts, so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

Let me know in your reply if you need further questions about duplicated transactions in QuickBooks Online. I'm always here to lend a hand.