Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?
M
michael@mkindust
October 26, 2023
Question

How can I remove duplicate Amazon Payout entries? I'm not seeing the transaction in the Reviewed section of App Transactions to "Undo". Help is appreciated!

  • October 26, 2023
  • 1 reply
  • 19 views
No text available

1 reply

J
JuliaMikkaelaQ
Level 2
October 26, 2023

I understand the importance of deleting the duplicate Amazon Payout entries, Michael. No worries, I've got you covered. 

 

Since you mentioned that you can't see these transactions in the Reviewed section, let's try to check the transactions through a private window. Please refer to the keyboard shortcuts below:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once logged in to your account, try to undo and remove the duplicate transactions. Here's how:

 

  1. Go to Transactions, then select App Transactions.
  2. Switch to the Reviewed or Categorized section.
  3. Locate the duplicated transactions, then click Undo.
  4. After that, hover your mouse to the For Review section.
  5. Select the checkbox of the entries to exclude.
  6. Click Exclude.

 

You can check out this article for additional reference while reviewing your downloaded transactions: Categorize online bank transactions in QuickBooks Online.

 

Additionally, you can visit this link to learn more about reconciling accounts to make them balance and accurate: Reconcile an account in QuickBooks Online. 

 

Don't hesitate to send a reply if you have other concerns with managing our transactions. We'll be here to help you 24/7. Have a good day!

M
michael@mkindustAuthor
October 26, 2023

Thanks for you reply.  Yes, that is what I did previously.  Currently, I have nothing under Reviewed or Excluded.  I do recall that at one point there were duplicates and I went through the process of doing exactly what you instructed but went further to "Delete" them.  Note: that my bank & credit card accounts are reconciled.  Yet the dupes are showing in my Payout list and order details are probably duplicated as well.

Bryan_M
Bryan_MQuickBooks Team
QuickBooks Team
October 26, 2023

Thanks for coming back here, Michael. 

 

The info you provided helps us identify what to do first. Let me guide you on how to perform this.

 

To start, let's undo the reconciliation of your bank & credit card transactions to show it in the Reviewed section of App transactions. In this case, you can go to an accountant who has a QuickBooks Online Accountant (QBOA) account to undo it in bulk. Or manually undo the reconciliation on your end.

 

Here's how: 

 

  1. From the Gear icon, select Chart of Accounts.
  2. Look for the account that has the reconciled status. Then, View register.
  3. Find the transaction. If the transaction is reconciled, you'll see an "R" in the checkmark ✔ column.
  4. Select the transaction to expand the view.
  5. In the checkmark ✔ column, select the box with the “R” until the box is blank to remove the transaction from the reconciliation.
  6. Select Save.
  7. Close the account register.

 

After that, go to the App Transactions, and from the Reviewed section Undo the duplicated Amazon Payout entries transactions. It will then route back to the For review section. To remove duplicates in this section, you can perform the exclude transactions. 

 

Additionally, I'll share this article to learn how to use bank rules to categorize bank transactions automatically:

 

 

For additional questions about managing your bank and app transactions, click the reply button below, and we'll answer them. Take care, and have a good day ahead.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement